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Frequently Asked Questions
Thanks so much for checking out Crooked Cabinet. Here are a few quick answers to some common questions about ordering, shipping, and how everything works.
Because each piece is made to order, I’m unable to accept returns or exchanges after purchase. If you have any questions before placing your order, feel free to reach out. I’m always happy to help make sure you’re confident in your purchase.
If you need to cancel or make a change, please reach out as soon as possible. Cancellations are subject to a 5% fee to help cover processing charges. Once your order has gone into production, cancellations or changes are no longer possible.
Please allow 7 to 10 days for your order to be made and shipped. Once your order leaves the studio, delivery time will depend on your location and the shipping carrier. Tracking information will be sent as soon as your order ships.
Free shipping is included on all orders within the contiguous United States unless otherwise noted on the product page.
If your order arrives damaged, please reach out within 48 hours of delivery with photos of the item and the packaging it arrived in. I’ll be happy to take a look and help get everything sorted out.
Yes. Every piece is individually made and assembled. Because of the handmade nature of the work, small variations may happen from piece to piece, which helps make each one unique.
I’m not currently accepting custom design requests. Some products may have customization options available, and those choices will always be clearly listed in the product description.
If you notice an issue with your shipping address, please reach out as soon as possible. I’m happy to update it as long as your order has not shipped yet. Once it is on the way, the shipping address can no longer be changed.
I do my best to photograph each piece as accurately as possible. Colors may vary slightly depending on lighting, the materials used, and your screen settings.
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